From 50 reviews
A Gaitan

Eagles transmission was it really good place did my transmission it a couple days couldn't be happier thanks a lot Scott

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Melanie Stevens

I can 100% assure you this is hands down the most honest and ethical transmission shop in Dallas. Scott Richardson has the customers in mind with everything he does. The night of the tornado my 2011 Toyota Highlanders transmission left my …

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Response from business owner

Thank for your comments Melanie. I'm glad we could help you with the whole insurance process. We appreciate your business and kind words. – Scott

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Franc Hafner

Highly recommend the guys over at Eagle Transmission. Scott's a straight shooter. Got me in, worked with me on diagnosing the issue, and got me back on the road. They know their stuff, and stand behind their work.

Response from business owner

Thank you for taking your time to write this review. I'm glad that you had a good experience at my shop. We really appreciate your business. I have to give the credit to my crew for their hard work and dedication to making sure every job is done quickly and correctly. We look forward to helping you in the future. – Scott

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Christopher Van Dorn

Great experience. Very reliable and trustworthy mechanic which is hard to find these days. I will refer Scott and Eagle Transmission to any friend that needs work.

Response from business owner

Thanks Chris. You have a good looking Jeep Rubicon. We will help keep it reliable for you. – Scott

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Him Downstairs

Please allow me to Start by saying No One likes or wants to get their Transmission worked on, let alone in a luxury vehicle. I had a similar issue with my Transmission going out some years back and ended up trading it. This time, I learned …

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Response from business owner

Thank you for taking your time to give us this review. I'm glad we could help you get your Cadillac Escalade back on the road in time to get your kids off to college. You now have a 100,000 mile warranty on your transmission so you can worry about more important things, like getting those kids through their college days. I really appreciate your business. – Scott

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Denis Kashoid

Scott and the team at eagle transmission have helped me to detect the problem and to find a best timely solution. Went out of their way to help me drop off my vehicle in after hours! Definitely coming back!!!

Response from business owner

Thank you for your comments Denis. Please call if you need any help with your Subaru. – Scott

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Annette Jensen

Honest to a fault. After inspecting my Volvo, there was a need for a specific Volvo tool, that they didn't have. They suggested a better option would be to take it to the dealership. Scott told me what he believed was wrong and about how …

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Response from business owner

Thanks Annette. We will be here to help with any vehicle repairs you need. I'm glad to help advise you on your Volvo. That $$ you lost almost turned into a good steak dinner until I realized you had been waiting outside for a ride. – Scott

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Shuhan Reyes

Excellent customer service! Very knowledgeable and honest service. Highly recommend. Scott was super helpful in explaining my transmission issue and even pointed out it was something that manufacturer warranty would cover

Response from business owner

I'm glad I was able to save you lots of $$$ (about $4,500). So many customers are unaware that Nissan has a special warranty extension for their CVT transmissions and too many shops will take advantage of them. Please let me know if I can help you in the future with your Nissan Sentra. – Scott

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Sosamma Brown

My car won't reverse... Wow I almost couldn't Believe my eyes. I Never Knew that was possible on a manual, I was Terrified so Googled some transmission shop and this Shop was like the 3rd Shop to come up on google i called and spoke with …

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Response from business owner

Sosamma those are very kind words, thank you. I'm glad everything worked out for you. I spoke with your dad and told him what to do if your Ford Focus acts up again. Call me if you need any more help. – Scott

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Tiffany Talley

My mom took my car to this location to see what was wrong with my Ford. She spoke with Scott who was super friendly who went above and beyond. He found the problem and double checked to see if what I needed was under warranty. Thank …

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Response from business owner

I'm glad to be able to help you through the stress of car repairs Tiffany. Our first goal with every customer is to help you get back on the road with as little out of pocket expense as possible. We put people before profits. I have found that to always be a win, win. Thank you for your comments. – Scott

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Jay Reed

One morning on my way to work, I was unable to get my SUV out of low gear ultimately having my car towed to Scott's Eagle Transmission shop by AAA. Scott came highly recommended by a shop who I have trusted and used for years, and after …

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Response from business owner

Thanks for your feedback and comments. I have found the two most important qualities a shop needs is integrity and the ability to correctly diagnose todays vehicles. I look forward to helping you in the future. – Scott

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Amanda Peck

Great experience. Scott took great care of us and even helped on the spot when I needed something addressed so I could get back on the road. He’s not selling you unnecessary stuff but will assess and let you know what you need. We are a …

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Response from business owner

Thanks Amanda. I'm glad we could get you on the road for your trip. Hope your family has a good time on your Colorado road trip. – Scott

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Ethan Fultz

Called this morning about getting my Hummer H3 fixed.. they had it towed and fixed by 5pm on the same day! Very friendly, fast, dependable and I paid WAY less than I expected! 10\10 would recommend!

Response from business owner

Thanks for calling this morning based on your research for the best repair shop in Dallas. I'm glad we were able to roll out the "Welcome to Dallas" mat for you. You are new to Dallas from Kentucky, which by the way is a beautiful state, and found me through your due diligence. Your mechanical failure on your Hummer H3 is not uncommon. My technicians were able to quickly identify and fix your concern quickly based on their years of experience. Not all transmission problems are expensive if you call a shop with integrity. Good luck with your new job in Dallas. – Scott

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Maritza Poteat

My car transmission blew up so we searched for a place to get it fixed. Mr. Scott was so nice and explained everything even walked us through what need to get fixed, remove and replace. I highly recommend this place the staff is friendly …

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Response from business owner

Thank you Maritza. Your initial call started out as so many others, "How much to fix...?,". No one can give you accurate information without doing proper diagnostics. Which is what we did at no charge. I am so glad to have met you and your husband. You now have a Nissan Murano that should get another 200,000 miles if you continue maintaining it as you have. Thank you and your friend that referred my shop. Most of my business is from referrals. – Scott

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CEB Invoices

Been going here for years. Always friendly and they don't try to sell you unnecessary repairs.

Response from business owner

Thanks for your continued business and taking your time to post this review. I'm glad this last visit was a simple, low cost repair that saved you some money. Congratulations on your daughter getting into grad school. – Scott

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scott lockwood

Took good care of my truck, and the price was very reasonable! Good people!

Response from business owner

Thanks for your business and your feedback. Glad to help keep your fleet of trucks on the road. – Scott

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Lisa Gilson

The most honest shop around!! I took my car to Eagle transmission and left it with Scott who said he would run a diagnostic test on it that day. Less than three hours later he called me back to tell me there was a transmission issue. But …

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Response from business owner

Thanks Lisa. I'm glad I could help you. – Scott

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KELLY GROVES

Great service great prices great owner had rear end rebuild in truck runs perfect now

Response from business owner

Thanks for your comments and business. Glad to get you back on the road. – Scott

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Tn Hadley

This was my first time going and i dreaded that i had to. But i was pleasantly surprised on how easy things were and the outcome.. Scott was very understanding and helpful he was courteous and explained everything thoroughly. The prices …

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Response from business owner

Thanks for taking your time to share your experience. I probably sometimes over explain the process but always want my customers to understand as much as possible. I'm glad you mentioned pricing. That's the first thing everyone wants to know. The only way accurate pricing can happen is after a professional evaluates your concern. I'm glad you took advantage of our free initial evaluation to get an accurate estimate. I am also glad our 100 day same as cash financing was a good option for you. I look forward to helping you with your Nissan Sentra in the future. Thank you for your business. – Scott

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Kimberly Wood

I was in dire need of assistance with my car that would barely go forward and wouldn't reverse at all that after speaking with Frank about what it would take to get the repair on my transmission done that I was so confident in him and his …

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Terry Wellmaker

I’ve been a customer of Eagle Transmission & Auto Repair for at least three years and has had great experiences. They’ve always work with me on getting my vehicle fixed at a reasonable price. It is hard out here to have a reliable repair …

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Response from business owner

Thanks for your comments and your business. It's always fun working on your Dodge Ram 1500 truck and seeing what new gadget you have installed. It's probably the most customized Dodge we work on. – Scott

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Hannah Meek

Scott and his mechanics at Eagle Transmission are professional, timely and all around great to work with. Scott listened to my concerns, answered all of my questions, explained what the problem was and had me back on the road in no time, …

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Response from business owner

Thanks for taking your time and sharing your experience. Glad to help with your Lincoln MKX in time for your wedding. – Scott

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Mello

He helped a lot ! I’ll be coming back , very truthful and trustworthy !

Response from business owner

Thanks for your comments. Look forward to helping you in the future. – Scott

via Google
Edreonna Hampton

I have never had a bad experience at all. I found Eagle Transmission and chose them by the reviews I read. The owner Scott has always been honest and up front with what was wrong with my car no matter good or bad issues. I would definitely …

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Response from business owner

Thank you for your comments. I'm glad we can help you with your Volkswagen Jetta a.k.a. "Daisy". – Scott

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Matthew McKellar

I have been a customer for almost 4 years and have received excellent service. Scott and his team have handled all of my vehicle needs in an up-front and timely fashion. Thanks, Eagle!

Response from business owner

Thanks Matthew. We appreciate your business and look forward to keeping your Toyota on the road as long as we helped your Suburban last. – Scott

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David Dennis

I have a classic 55 Chevy with an LS3 engine and auto trans that was giving me shifting problems. The professionals at Eagle diagnosed a torque converter issue.

I am very happy with the service they provided and would recommend them for …

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Response from business owner

Thanks for the feedback David. Good luck at the car show. Look forward to helping you with any of your vehicles. – Scott

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Brian Bart

I dealt directly with Scott Richardson every time. He picked up the phone every time I called. He called as soon as he had more info for me and he gave me straight answers. He offers financing and guarantees on the work. And he arranged to …

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Response from business owner

Thanks for taking your time to give us your feedback Brian. I appreciate the opportunity to help with your Nissan Xterra. – Scott

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Lucille DiDomenico

This place is amazing., starting with Scott. In a very short period of time, the team thoroughly investigated the problems as I described them and then "turned me over" to a dealer's service garage with expertise to fix what was wrong — …

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Response from business owner

Thank you for your feedback Lucille. Your story is exactly why I avoid giving estimates on the phone. Until we complete our free evaluation I have no idea what to estimate. In your case we found that you didn't even have a transmission issue and you were still covered by the manufacturer's warranty. I know you were referred to me by another shop and this is why most of my business is from referrals, they know I will put your interests first. I appreciate the opportunity to help you. Call me if your need any further assistance. – Scott

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j Smith

Great work dependaple with trustworthy quotes

Response from business owner

Thank you for your feedback. We appreciate your business.

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j b

I couldn't be happier with the service I received from Scott and his crew. They had my transmission up and going in no time. My truck drives better than it has in years! Thank You Scott!!

Response from business owner

We at Eagle Transmission are glad to hear about your positive experience. We try our best to make the process of fixing your vehicle as easy as possible.

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Sara Doss

Scott, the owner, is super personable and helpful! Service was great and had my car back in a flash!👍🏻

Response from business owner

Thanks Sara. I'm glad I was able to give you better news about your Ford Escape than the previous information you were given. Sometimes a second opinion can be invaluable.

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joe angel olivares

A huge apologies Eagle's trarnsmisson yes I do remember being there. The owner took very care of us very helpfull ty

Response from business owner

We appreciate your kind review.

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Andrew Dominguez

Very great and trustworthy place to get your vehicle serviced, I own a repair shop myself and Scott and i do alot of business together and trust him and his guys on all the work they do!

Response from business owner

We are happy to serve you here at Eagle Transmission Repair Shop! Come back anytime!

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Barbara D

You did a terrific job in restoring my transmission!

Ms. Bishop

I very much trust and recommend Eagle Transmission for any auto repairs needed. The Owner, Scott Richardson provided me with a high level of professionalism along with an impeccable service many times. Each time feeling, as if I'm part of a…

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Response from business owner

Thank you for your business and sharing your experience with us. I'm glad we can help keep your Honda running and reliable – Scott

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chris sterry

The gentlemen earned every bit of 5 stars as they not only repaired my burnt up transmission, but also aided in sourcing and repairing other components which needed attention.

Response from business owner

Thanks for your feedback and business Chris. I'm to be have helped in keeping your Ford F-250 on the road. Good luck with your new cabinet shop. Thanks again, Scott.

via Google
Jay Powell

Great service! Completed a major repair and all is well. More important, I left feeling that the we’re looking out for my best interest.

Response from business owner

Thanks for your comments and repeat business. Thanks for the golf balls!

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Tahoe

Great Service and very fair prices!! I highly Recommend these guys!!

CLAY HANSARD

I run an automotive repair shop in Dallas. We have been in business for 67 years but do not do transmission work. I send my customers to Eagle transmission run by Scott Richardson As well as my own vehicles. Scott does a thorough and good …

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Response from business owner

Thanks for letting us help you with all your transmission needs. Your shop is well respected in Dallas and I appreciate your comments – Scott

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Elaine Todd

Eagle Transmission DALLAS is the best. I won’t take my car anywhere else for repairs!

Response from business owner

Thanks for taking your time to review our shop. I'm glad we could help you with your Audi.

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Matt Thieman

Best vehicle repair shop around! I thought there was something major wrong with my new car. They told me it was just something small and saved me a lot of money! They are very trust worthy

Response from business owner

Thanks for taking your time to let us know about your experience. Glad that we could help. We look forward to taking care of all your vehicle service needs.

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Lane Farrell

Top notch service both times I’ve been here. They provide thorough, prompt, and affordable service. I wouldn’t hesitate to take my car in for any type of issues or just standard maintenance.

Response from business owner

This is Scott Richardson, owner/operator. Thanks for your business and for letting us know about your experience. Repeat customers like you is what keeps small businesses like me going. I can't tell you how much I appreciate you choosing us for your automotive repair needs.

via Google
Eamon McGregor

These guys are very fast and will shoot you straight about everything. Not the kind of shop you need to worry about over charging or doing anything for an extra buck. Had my truck out in a few hours after taking it apart!

Response from business owner

Thank you, Eamon, for your business. We are glad you enjoyed your time with us at Eagle Transmission repair shop and hope to see you again soon!

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Dee Jones

Scott and his staff did an outstanding job on 2002 gmc yukon. I had my transmission replaced, and then my rear end. Great prices, great work, very fast service, and a great overall experience.

Response from business owner

Thank you for your comments and repeat business. We are fortunate to have customers like you that come to us for all their vehicle service needs.

via Google
Benjamin

Only shop I’d recommend. Honest, fair, and transparent. Owner Scott prioritizes customer service and satisfaction, it shows

Response from business owner

Thanks for taking your time to share your experience at our shop. We appreciate your business.

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Thomas Seward

Scott was very kind in telling me he couldn't fix my vehicle as the problem was worse than expected He also allowed me to sit in his shop until AAA arrived. He could have given me the run-around but he was very nice and professional. …

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Response from business owner

We are pleased to hear that your time with us was to your satisfaction.

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Trianna Wallace

Scott was awesome and available at all times during this process. My transmission was replaced with a great warranty in a week! Thanks to all of the staff and great work. My transportation is very important to me and you understood that.

Response from business owner

Thank you for your business.

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Delia Ruiz

Scott was wonderful. I informed him that I need work done on my car but I was worried that the transmission was not working as it should. He took the time to checkout my car and let me know that my transmission was not in good shape. He …

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Response from business owner

Here at Eagle Transmission the customer comes first! We are glad you enjoyed your experience with us and we look forward to serving you in the future!

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Lisa Reyes

Owner, Scott Richards, was very helpful. He provided me with information on getting assistance from Crysler Customer Service to cover a portion of the repairs to my Town and Country Mini Van even though I had already repaired my mini van …

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Response from business owner

I'm glad we were able to help you with getting some assistance to cover the cost of repairing your vehicle. Our years of experience in the automotive industry can be helpful to our customers, even if we don't do the actual repairs. We try to help any way we can.

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Jackie Chandler

Scott Richardson and Eagle Transmission are the absolute best when it comes to car repairs! Scott is everything that you want when dealing with a repair shop--super nice, honest and fair. I recently took my Mini Cooper in and Scott was …

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Response from business owner

We are pleased to hear that your time with us was to your satisfaction.

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